Frequently Asked Questions
Everything you need to know about our natural pet apparel and accessories.
What materials are used in Mabel's pet clothing?
We prioritize sustainability and comfort by using 100% organic cotton, bamboo fibers, and recycled wool. All dyes used are non-toxic and hypoallergenic to ensure they are safe for your pet's skin.
How do I find the right size for my pet?
Each product page features a detailed size guide. We recommend measuring your pet's neck circumference, chest girth, and back length. If your pet is between sizes, we suggest choosing the larger size for a more comfortable fit.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn items in their original packaging. For hygiene reasons, garments must be free of pet hair and odors to be eligible for a full refund.
How long does shipping take?
Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. We also offer expedited shipping options at checkout for those last-minute pet fashion needs.
Can I wash the pet accessories in a washing machine?
Most of our fabric items are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the integrity of the natural fibers. Please check the care label on each specific product for detailed instructions.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.